This document outlines the terms and conditions governing the use of the Sobat500 platform, which all members are required to read and comply with. Please review this carefully before registering or using any Sobat500 services. Continued use of the platform constitutes your agreement to all terms stated herein.
📌 Key Highlights of Sobat500's Terms
These Terms & Conditions are not merely an obligation — they represent a mutual contract between Sobat500 and every player who registers.
Sobat500 is committed to writing terms in plain, straightforward language that every type of player can understand — not confusing legal jargon. Every clause is written with the intent to inform, not to obscure.
Sobat500's Terms protect every member against account misuse, third-party fraud, and unlawful activity. Strict security protocols ensure your account and funds are safeguarded at all times.
Your winnings are yours. Sobat500 maintains a clear and fair withdrawal policy — no unreasonable delays, no hidden fees, and a transparent process from request to funds arriving in your account.
Every Sobat500 bonus comes with a clearly stated wagering requirement and conditions before you accept it. No surprises after claiming — what you read is what you get, no exceptions.
To ensure fairness for all members and the integrity of the platform, Sobat500 enforces a strict one account per individual policy. This protects the integrity of all promotions and ensures no player exploits the system at the expense of others.
Sobat500 will notify members of any material changes to the Terms & Conditions via registered email or in-platform notification at least 7 days before the changes take effect.
In these Terms & Conditions, the following words and phrases carry the meanings set out below unless the context requires otherwise:
Important Note: By creating an account on Sobat500, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the Sobat500 platform.
To register and use Sobat500's services, you must meet all of the following eligibility requirements without exception:
You must be at least 18 years of age at the time of registration. Sobat500 takes this minimum age requirement seriously and reserves the right to request identity verification documents at any time to confirm a member's age. Accounts found to belong to individuals under 18 will be closed immediately and all funds will be forfeited.
You must provide accurate, complete, and up-to-date information during registration, including your full name as shown on your identification document, an active mobile number, and a valid email address. Sobat500 is not liable for any losses arising from inaccurate information provided by a member.
Each individual is permitted to hold only one active Sobat500 account. Owning multiple accounts is a serious breach of these Terms and will result in the closure of all associated accounts and the freezing of all funds held within them.
Sobat500's services are offered exclusively to individuals residing in Malaysia. Users from other jurisdictions are solely responsible for ensuring their compliance with local laws regarding online gambling.
Your Sobat500 account is your personal responsibility. The following account management rules must be observed at all times:
You are solely responsible for maintaining the confidentiality of your Sobat500 username and password. Do not share your login credentials with anyone, including family members. Sobat500 will never request your password through any communication channel. If you suspect that your account has been accessed by an unauthorised party, contact our support team immediately.
All activity that occurs within your account — including bets placed, deposits, and withdrawals — is considered to have been carried out by you personally. Sobat500 bears no responsibility for losses resulting from unauthorised access caused by your own negligence in safeguarding your login credentials.
You are responsible for keeping your account profile information up to date and accurate at all times. Any changes to your phone number, email address, or other personal details must be updated promptly through your account settings or by contacting the Sobat500 support team.
Sobat500 reserves the right to request identity verification (KYC) at any time, particularly before processing your first withdrawal or any withdrawal exceeding RM5,000. Documents that may be required include a copy of your national ID, proof of address, and proof of the payment method used.
⚠️ Warning: Accounts that fail to complete the KYC process within the stipulated timeframe may be unable to process withdrawals until verification is complete. This is a security measure to protect your funds.
All financial transactions on Sobat500 are conducted in Malaysian Ringgit (MYR). Sobat500 supports the following deposit and withdrawal methods:
Withdrawal requests will be processed within the following timeframes depending on the chosen method:
Refund Policy: Deposits made into your Sobat500 account cannot be reversed once processed. If you have made a deposit in error, please contact our support team within 1 hour for case review.
Sobat500 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the following terms:
A welcome bonus of up to RM500 is offered to new Sobat500 members who make their first deposit. The exact bonus amount depends on your first deposit amount, as outlined in the Welcome Bonus page structure. This bonus may only be claimed once per member.
Sobat500's 10% weekly cashback programme is credited every Monday based on the net losses from the previous week. This cashback is free from any wagering requirement and can be withdrawn or used to play directly. Full cashback terms are subject to the specific promotional terms published from time to time.
⚠️ Sobat500 reserves the right to modify, suspend, or terminate any promotion without prior notice. Such changes will not affect bonuses that have already been received and are currently within an active wagering period.
All games available on Sobat500 are operated in accordance with industry-standard rules. The following applies to all games on the platform:
All slot games and RNG (Random Number Generator) games on Sobat500 use a random number generator that has been verified and audited by an independent third party. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including Sobat500 itself.
For Live Casino games, all rounds are conducted by real dealers in a licensed studio. Any disputes regarding live game results will be resolved based on the video recording of the relevant round. The video recording outcome is final.
Each game has a minimum and maximum bet limit that is set and displayed within the game interface. Sobat500 reserves the right to adjust bet limits at any time without prior notice, though any such changes will not affect rounds already in progress.
In the event of a technical disruption, connectivity issue, or system failure during an active game session, Sobat500 will rely on server records to determine the valid outcome. Sobat500's server records serve as the definitive evidence in any technical dispute.
Any dispute relating to a game outcome must be reported to the Sobat500 support team within 72 hours of the incident. Disputes filed after this period may not be fully investigated due to data retention limitations.
Sobat500 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following behaviours are strictly prohibited:
Sobat500 reserves the right to take appropriate action against any member who violates these conduct rules, including immediate account suspension or closure.
Sobat500 reserves the right to suspend or close a member's account without prior notice in the following circumstances:
Members may request the closure of their own account at any time by contacting the Sobat500 support team. Prior to closure, all valid credit balances will be processed for withdrawal once verification requirements are met. Accounts closed at the member's own request cannot be reopened — you will need to register a new account if you wish to use the Sobat500 platform in the future.
For responsible gaming purposes, members may request a temporary account break of 24 hours, 7 days, 30 days, or longer. During an active break, members will be unable to log in, deposit, or play. This is a self-control tool that we encourage members to use whenever needed.
Sobat500 takes the privacy and personal data of every member seriously. The collection and use of your personal data is governed by Privacy Policy Sobat500, which forms part of these terms in their entirety.
Sobat500 collects the information necessary to provide its services, process transactions, and comply with legal requirements – including your name, phone number, email address, payment details, and platform usage data. This data will not be sold or shared with third parties without your written consent, except where required by law.
All personal and financial data is protected with industry-standard 256-bit SSL encryption. Access to member data within Sobat500 is restricted to personnel who require it solely to carry out their job responsibilities.
By using the Sobat500 platform, you acknowledge and agree that:
Important: Online gambling carries real financial risk. Never wager more than you can afford to lose. Funds used for gaming should come from your entertainment budget, not money set aside for daily necessities.
Sobat500 is committed to responsible gaming principles and provides a range of tools to help members maintain control over their gaming activity:
For more information and support resources, please visit the Responsible Gaming us. If you are concerned about your own gaming habits or those of someone you care about, do not hesitate to reach out to the Sobat500 support team.
Sobat500 reserves the right to amend, change, or update these Terms & Conditions at any time. Such changes will take effect according to the following notice periods:
Continued use of the Sobat500 platform after the effective date of any amendment constitutes your acceptance of and agreement to those changes. If you do not agree with any changes made, you have the right to close your account before they take effect.
The latest version of these Terms & Conditions is always available on this page. The date of the most recent update is displayed at the top of this document for your reference.
Contact Us: If you have any questions or concerns regarding these Terms & Conditions, please contact the Sobat500 support team via 24/7 live chat or email at support@sobat500.site. We are happy to help you understand every aspect of these terms in Bahasa Melayu.
Answers to the most frequently asked questions about Sobat500's rules and policies.
Register for free today and enjoy a welcome bonus of up to RM500 for new members.
Min deposit RM20 • Touch 'n Go / DuitNow / GrabPay • 24/7 support in Bahasa Melayu